I just read on CNET's Crave about Sprint's "dear John" letters to their more frequent customer service callers. It's an interesting tactic to streamline their customer service experience. The first thing I wonder about is whether these dismissals are not the work of Sprint. I just can't see how these can solely be those high-maintenance/"Dinette Set" types. Personally, I see much of this as messes of their own making. Comically, they're being quite gracious, since they're fully canceling their service, with no penalties. Considering their reputation, I'm quite certain that I'd be quite pleased with the option to bail. Somehow, I doubt that this will help their churn rate.
Perhaps I’m the only Macfan that’s not gaga over the iPad. It’s an interesting idea, but I’m just not sold on the concept. For what it offers, I think it would be valuable (to me) at a much lower price-point. Say, < $100. Then I could conceive. Heck, if it were $200 I would be sorely, SORELY tempted. But not $500. It doesn’t offer me much more than my iPhone. And I almost never use my Sony eReader (if the Mac version of the desktop software actually worked with it, then I might use it more). Anyway, if the iPad had handwriting recognition, or could do more with photo editing...I don’t know.
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