An Alexa Spotify Issue

A good chunk of this evening was spent dealing with a strange issue. For Christmas, my dad gave my son an Alexa. Connecting it to Spotify has been problematic. We connected it to the Alexa app, but the unit kept directing us to connect a Premium Spotify account. Well, it is such.

At first my research showed issues with family premium plans. But nothing in any official capacity. Neither the Spotify nor the Amazon sites. Thus, I decided to keep exploring.

I noticed that my father's name was attached the Alexa unit. Resetting the unit solved the problem.

So, it had nothing to do with the Spotify family premium account, as some sites suggested. If you're having the same issue, reconnecting your Alexa to your app might be your ticket.

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