Something that struck me this morning: the internet grows bigger, driving us to go closer. We have tools that let us broadcast to unimaginable numbers. Yet it's the personal that works. Even with thousands of Twitter followers (or more), the relationship is based on a one-to-one feeling of connection. Even large brands are trying to push into that space. It makes sense: none of us want to be just a number. Our marketing and PR tools need to be built focussed on creating that sense of connection.